Portfolio

I like to explore and understand the relationships between people, products, and brands and dream up ways to improve the experiences they share.

Featured Case Studies

NASA Jet Propulsion Lab

Project Decibel

Stride360

Experience Strategy & Service Design

Research & Design

Under A Non-disclosure Agreement

Some of the details in my case studies may be vague to protect the client's intellectual property.

Client Experience

Automotive

Gambling

Healthcare

Music

Fintech

Hospitality

SaaS

Coaching

Capabilities

Research

  • Generative Research

  • Evaluative Research

  • Qualitative & Quantitative Research Methods

  • Ethnographic Research

  • Process Mapping

  • Experience/Service Blueprints

  • System and Process Mapping

  • Emotive Mapping

  • Personas & Behavioral Archetyping

  • Market Research

  • Competitive & Analogous Research

  • Future Trends Analysis

Strategy

  • Product Analytics

  • Defining success metrics

  • Objectives and Key Results

  • North Star Definition

  • Value Proposition Design

  • Venture Design

  • Product Strategy

  • Product Market Fit

  • Go-to-market Strategy

  • Digital Transformation

  • Presentation Design

  • Storytelling

UX Design

  • Information Architecture

  • User and Task Flows

  • Interaction Design

  • Wireframing

  • Accessible & Inclusive Design

  • Rapid Prototyping

  • Storyboards

Workshop Facilitation

  • Team Building Workshops

  • Design Sprints

  • Ideation Workshops

  • Stakeholder Alignment Workshops

  • Team Alignment Workshops

  • Collaboration Sessions

  • Feedback Sessions

  • Design Sprints

  • Sales Presentations

  • Public Speaking