Portfolio
I like to explore and understand the relationships between people, products, and brands and dream up ways to improve the experiences they share.
Featured Case Studies
NASA Jet Propulsion Lab
Project Decibel
Stride360
Experience Strategy & Service Design
Research & Design
Under A Non-disclosure Agreement
Some of the details in my case studies may be vague to protect the client's intellectual property.
Client Experience
Automotive
Gambling
Healthcare
Music
Fintech
Hospitality
SaaS
Coaching
Capabilities
Research
Generative Research
Evaluative Research
Qualitative & Quantitative Research Methods
Ethnographic Research
Process Mapping
Experience/Service Blueprints
System and Process Mapping
Emotive Mapping
Personas & Behavioral Archetyping
Market Research
Competitive & Analogous Research
Future Trends Analysis
Strategy
Product Analytics
Defining success metrics
Objectives and Key Results
North Star Definition
Value Proposition Design
Venture Design
Product Strategy
Product Market Fit
Go-to-market Strategy
Digital Transformation
Presentation Design
Storytelling
UX Design
Information Architecture
User and Task Flows
Interaction Design
Wireframing
Accessible & Inclusive Design
Rapid Prototyping
Storyboards
Workshop Facilitation
Team Building Workshops
Design Sprints
Ideation Workshops
Stakeholder Alignment Workshops
Team Alignment Workshops
Collaboration Sessions
Feedback Sessions
Design Sprints
Sales Presentations
Public Speaking